“I found Air Care from a recommendation on my local elist. Great find! Air Care was quite willing to work on my rather ancient furnace, quickly diagnosing the problem and scheduling a return visit to complete the repair with a special order part before they left from their initial diagnostic visit.

Other HVAC contractors have a will-get-to-you-when-we-get-to-you attitude. Air Care was completely on top of communication and scheduling…no surprises…a big plus! Air Care arrived exactly on time and ready to rumble on both of their pre-scheduled visits.

During the initial diagnostic visit our technician Brian P. tried several heroic measures to restore operation–only concluding that a new part was required after significant effort to restore our heat the same day. Brian answered all of our many questions and respected our desire for social distancing during the pandemic.

But ultimately the measure of success is the repair itself. When Brian P. returned to install the new part he did not relent when the ancient beast refused to give up her hold on the misbehaving component. He persisted until the physically challenging replacement was completed and our heat restored during the coldest days of December.

We will certainly be calling Air Care when our (inevitable) future HVAC issues arise. I recommend them enthusiaistically.”