Privacy Policy
Effective Date: 8-18-2025
Aircare Heating and Cooling ("we," "our," or "us") respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us, use our services, or visit our website.
1. Information We Collect
We may collect the following information:
- Personal Information: Name, address, phone number, email address.
- Service Information: Details about HVAC services requested or performed.
- Communication Data: SMS messages, call logs, and email correspondence related to our services.
2. How We Use Your Information
We use your information to:
- Schedule and complete HVAC service appointments.
- Send service-related SMS updates and reminders.
- Respond to customer inquiries.
- Improve our services.
3. SMS Communications
By providing your phone number, you consent to receive SMS messages regarding your service appointments and updates. Message and data rates may apply. You can opt out at any time by replying STOP to any SMS message. Reply HELP for assistance.
4. Information Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information only as necessary to:
- Comply with legal obligations.
- Fulfill service requests using trusted vendors or contractors.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure.
6. Your Rights
You may request to access, update, or delete your personal information by contacting us at the information provided below.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website.
8. Contact Us
Air Care
1577 Almaden Road
San Jose, CA 95125
408.317.2950
info@hvac-aircare.com