Privacy Policy

This policy explains what information Air Care Heating & Cooling collects through this website, how that information is used, and the choices you have. It applies to this website only. It does not cover information you provide to us in person, by phone, or through third-party platforms such as review sites or social networks, which have their own policies.

Information We Collect

We collect the information you choose to submit through forms on this site. Depending on the form, that can include your name, email address, phone number, service address or city, ZIP code, details about your home or equipment, photos you choose to upload, appointment preferences, membership plan selections, a signature where a membership agreement is involved, and the content of any message or review you write.

Our website also uses interactive tools, including third-party incentive and bill-impact calculators. Those tools are provided by their own operators and are subject to those operators' privacy practices.

How We Use It

We use the information you submit to respond to your request, schedule and perform service, prepare proposals and estimates, administer maintenance memberships, publish reviews you submit for publication, keep records of the work we perform, and communicate with you about your account or project. We use the contact details you provide to follow up with you.

Service Providers

We use third-party providers to operate this website and store the information submitted through it — for example, website hosting and the database that receives form submissions. Those providers process information on our behalf in order to provide those services. We do not sell the information you submit through this website.

Retention and Security

We retain form submissions for as long as needed to respond to your request, perform and document the work, and meet our business and legal record-keeping needs. We take reasonable measures to protect the information we hold. No method of transmission or storage can be guaranteed to be completely secure, and we do not claim otherwise.

Your Choices

You can decline to submit information through this website and contact us by phone instead. You may ask us what information we hold about you, ask us to correct it, or ask us to delete information we are not required to retain. Contact us using the details below.

Children

This website is intended for adults arranging services for a home or business. We do not knowingly collect information from children.

Changes to This Policy

We may update this policy as our website or business practices change. The version posted on this page is the current one.

Contact Us

Air Care Heating & Cooling · 1577 Almaden Road, San Jose, CA 95125 · 408.317.2950 · or use our contact form.