From the moment I filled out a form on their website over the weekend and received a prompt reply by Monday morning, the entire experience was outstanding. The technician who responded was incredibly responsive and informative. He clearly explained the process of converting DC to AC voltage to install an Ecobee smart thermostat.
I called to schedule an appointment and quickly received a confirmation email with a two-hour arrival window. The day before the appointment, a very kind woman called to confirm, and about 30 minutes prior to their scheduled arrival, I received a text message with the name and picture of Luis, the lead technician.
Luis and his assistant, Christian, were absolutely amazing. They were highly competent, efficient, and clearly demonstrated a commitment to staying updated on the latest technologies. Their professionalism and expertise were truly impressive.
Based on this excellent service, I was also pleased to join their Gold Care Club. https://aircareheatandcool.com/care-club/”
“James solved our problems in one hour and within one day of requesting help. The A/C heating unit developed a fault that caused the yellow fault light to start blinking which is why I contacted Air Care. Quick response and problem solving are important for our comfort, so I was pleased.”
“Byron was efficient, friendly, helpful.
Very satisfied with his work.”
“My guy James did a great job fixing my AC. Explained things simple and easy to understand about the issue with the system. I would give him 6 stars if it was possible. Great customer service!”
“Very professional, very honest..
We are very satisfied with your work .
We can recommend you definitely.”
“Brian Parsons arrived on time and did a thorough job diagnosing the problem. He added quite a bit of coolant. The system is working much better now.”
“James Quan did an excellent job oeeforming maintenance on our AC unit, removing dirty components, cleaning and replacing them.”
“James Quan did an outstanding job servicing our AC system today. He took pictures of problem areas to show me parts that needed to be replaced or cleaned, and sealed up a leaky panel for free.”
“Excellent overall service, flexible schedule and the service tech. James was fantastic. He was quick, efficient and very professional. Highly Recommended.”
Need HVAC Service?
Contact the experts at Air Care Heating & Cooling.
Call us at 408.317.2950!