Thank you and Victoria so much for scheduling Al for my maintenance today. I want you to know that not only is he a knowledgeable professional, but he also is a kind and respectful gentleman. We had a pleasant chat covering many topics, but I was most impressed with his ideas on customer service. You might recall, my retail experience at our Hallmark Shop taught me many things about pleasing customers. Al’s experience working with you all at Air Care sure has taught him well. Keep up the good work. Thanks again.
– Catherine F.