Archives: Reviews
“Excellent technical support by knowledgeable, efficient and personable staff.”
“Kintroy arrived on time, was friendly and courteous, and had great communication skills. He assessed a mini split system for me in an ADU, determined that wires had been crossed in installation (by a different company), and successfully fixed the problem. He also gave me tips about running the system because it is new to me. He did not rush through the job, but took his time to determine the exact problem. This work is also guaranteed for 30 days. Overall, Aircare is a family run business with excellent communication and quality technicians. I will continue to use Aircare if I have any HVAC issues. Thank you!”
“Nothing but good things to say about Adolph and Quan. They were always on time, clean and explained everything as they went along,
Also got along great with our dogs
Got many estimates, but what sold me on air care was Joey. He took the time to explain everything ,I mean everything!
There were no surprises.
Would recommend highly
Bill F”
“Excellent consultation service followed by excellent installation and follow up . Highly recommended”
I recently had the pleasure of working with Mark, Le Quan Tran and Adolph for an HVAC installation, and I couldn’t be more impressed with their service. They worked incredibly hard, especially given the tough conditions – the space they had to work in was tight, and the weather was unbearably hot. Despite these challenges, Mark and his team remained professional and focused throughout the process.
One thing I really appreciated was Mark’s willingness to collaborate. The location for the piping was difficult to identify, but Mark worked with me in a very constructive way, discussing each option and helping me make the best decisions for the project. His expertise and clear communication made the whole experience seamless.
If you’re looking for someone reliable and skilled for HVAC work, I highly recommend Mark and his team. I would definitely work with them again in the future.
Happy, Happy, Joy-Joy! After a few days of no hot water, AirCare has once again come to our rescue with another job well done! Technicians Adolph & Quan arrived early & on time and completed a thorough & most professional job! They were courteous and clean & afterwards reviewed all the work they had done with me, asking me if I had any questions or needed any clarification. We have been working with AirCare for about 10 years now, ever since they did a complete HVAC renovation in our house, and we have nothing but good things to say about them. We highly recommend their services.
AirCare just finished installation of a heat pump HVAC and a heat pump water heater, and new ducting. The team, from Roberto who got things rolling, Mark, Frank, and Adolph who installed it, and the support teams were highly professional, delightfully friendly, and efficient. We couldn’t be happier, as these heat pump devices are running and doing a great job! We can’t recommend them enough.
“Luis Carmona showed up on time , was professional , and performed the work in record time . I appreciate the level of customer service and quality of work consistently from Aircare. Thanks again .”
“The owner, Joey, his wife and all his employees represent the company well. My interactions with them have always been pleasant. The service technicians are all friendly and willing to answer any questions or talk about anything else. They've responded quickly when I've needed to contact their office. I'm very satisfied with their service.”
“Technician James came out to repair my heater vent. It had been making a loud vibrating and whistling sound when the heater was turned on. James solved the problem, and he was very nice and friendly as well. A great experience. Thank you.”
“I was extremely pleased with the competency, professionalism and efficiency of the Aircare technician. He also clearly explained any problems, as well as possible solutions, and his courtesy, and supportive and invaluable information, and patience are much appreciated.”
“Javier was great! Knowledgeable and very helpful to keep my AC and dryer vents clean and running smoothly. Thank you”
“Prompt, friendly and very thorough in how he does his work. Excellent workmanship. Great attitude.”
“I can’t say enough good about the team at Air Care. They are professional, fast and truly do a great job. I’m happy to recommend this team any time.”
“Had a complicated air conditioner replacement. The system was quite old and installation was customized. After acquiring the specialized parts, Erik and Bryan worked on it expertly, in the span of 3 days and were able to install the new system. Friendly and efficient!”
“I am extremely pleased with the professionalism, competence, thoroughness, as well as the detailed explanations, and answers to questions of all this company's people. Also, the punctuality, and prompt messaging help me plan my day, and also assure that routine maintenance is never forgotten. The experts' courtesy and patience with concerns and questions is exceptional, as well as their attention to detail.”
“The gentleman who came to maintain my evaporative cooler was thoroughly knowledgeable, professional, thorough, courteous and considerate. Also, he clearly explained all procedures and requirements, and answered my questions clearly, completely and attentively. His clear lists and photographs of the work both completed and necessary were extremely helpful. I particularly prefer Air Care because it's people will not only do excellent work in getting the job done, they will explain and illustrate what they are doing and why, and clearly answer questions and address concerns.”
“The installers were neat professional and responsive to questions They performed the install in the promised time frame. Generally the company seems very well run. More detailed info with more clarity could have been provided at times.”
“James Quan did a great job, cleaning the blower in my heater. Your great attention to detail and just did a great job. Alan Fleur.c”
“I recently signed up for Air Care’s service contract. I was extremely impressed with Javier’s promptness, professionalism and thoroughness.”
“Very professional service! James called then arrive early. Did a inspection on my outside as well as the inside unit. Always wore shoe covers while inside. Was shown the maintenance package that would cover heat and cooling. Overall a very professional company with knowledgeable people. Thank you Air Care.”
“Timely service, quality work, professional staff”
“Thank you Chris for your understanding and help. It all made one more plus for the company. My furnace did not go one the other day and it was so very called in the house. I am almost 80 and need to keep warm. The day before I received the Dimond co book and so went into it to try and find someone to call. Your ad struck me the most, a small company with good reviews. I first spoke with Victoria and she was pleasant and professional and told me the names of the gentlemen who would be coming out and I could have an appointment the very next morning. I was given a time with a 2 hour window and they were here at the beginning of the time period and called me ahead of time just as I was told they would.
It was Javier and James they were courteous and professional. It turned out there was not a problem with furnace but a switch to it had been turned off. They went over the furnace to make there were no other issues and made me feel comfortable that it was working properly. I will always use your company for any future needs and also recommend you to others. I have a friend that is a property manage and already gave her your name.
Thank you again for your help and having such great employees.”
“Javier & James were very professional & courteous. Extremely knowledgeable too. I will certainly recommend them to anyone. Thank you very much!!!”
“Technicians Javier and Kintroy were very professional and courteous during their time here on Wednesday 3/22/23 and Friday 3/24/23. They must be a great addition to your company.”
“Javier and James came to our home to check out our gas furnace and they were very thorough with their diagnosis.”
“We are very pleased with the installation of a new furnace and A/C unit performed by Bryan and Juan. They worked very clean and professional.”
“James Quan is very professional and elaborates work well. Pleasant with him!”
“I had a issue with the centralized home heating system. Javier and James were right on identifying the issue and fixing the issue. They were done fixing the issue within 1 Hr of arrival. They were very soft spoken and very good in communicating.
Thanks,
Mohan”
“Javier and James were great. Quickly found and fixed the problem.
They did a great job, respected my time, and gave tips for future maintenance.
A+ experience”
“Juan kept me informed on each step of the permit inspectors results. That built a trust for the final inspectors decision.”
“Javier and James were great. Super timely, efficient, nice, polite. Highest marks from me.”
“Both Juan and Luis paid attention to all the small detail work to insure it was done right. This attention to detail gave me trust they were doing the work with pride of accomplishment for work well done.”
“Your technician, Kintroy Johnson, was very thorough and took the time to explain to me the problem. He’s a very caring technician and I love his approach to solving the problem. Magnificent person!!”
“Kintroy was, as usual, great for at least my last 3 services. He and I share notes about gardening, as that’s an interest for both of us. My condenser is on the roof and he has been the major lookout to see that rodents such as squirrels or crows have not damaged the tubing. This time he helped with some advice about my wall heater thermostat, which you people also can service. So be happy Air Care has Kintroy as a valuable serviceman.”
“James did a good job. Very friendly. It would be helpful to have an email from Air Care a few days in advance of the appointment to confirm that you are coming.”
“I thought James was great. He knew what he was talking about and was very courteous and thoughtful. (putting on shoe coverings for example.) You have a really good tech there.”
“James is The Best! On time, competent, polite, and thorough. He explained what he was doing, and went beyond what was necessary. As long as he is an employee, I will be a return customer!”
“I signed up our rental property for the gold maintenance program to get cleaning and repairs done for the furnace and cleaning for the dryer vents. The process was easy and efficient. Great service. Thank you!”
“Kintroy was very personable, focused on the problem and immediately fixed it, and explained how we might avoid it if it were to happen again. It was a pleasure just meeting him.”
“James was very professional and friendly! James explained what he was doing and what was wrong with our furnace and what he did to fix the problem. We are very satisfied with his work and problem solution repair. He also checked for any monoxides levels. James answered all our question with clear and concise answers. Overall James provided great service!”
“James was a wonderful service man, took his time and did his work well. Also took the time to talk to me about what he had done and what’s coming up in the future and some of the issues that he found. Could not ask for a better service call. Thank you James and Joey.”
“Joey arrived right when I was told he would. He was professional an explained the problems to me in language I could understand. He fixed the problem, and made good suggestions on how to improve the efficiency of my heater (which is very old). Your company was referred to me from another local business, and I would gladly use you again or recommend you to others.”
“James was extremely friendly and professional and did a fantastic job.”
“James: Professional, personable, efficient, and knowledgeable.”
“James, helpful, neat, explained everything very well.”
“James was excellent at the Maintinance on my 4plex heaters ! He did a thorough job cleaning out everything and replacing the filters. He made some great recommendations about the furnaces and informed me about some of the problems going on. After he came to my house in Saratoga, Ians serviced my heaters there also. Did a through a job and I highly recommend them to anyone who needs service on their furnaces or air conditioners. Thanks you James and Air Care !!”
“James and Javier Did a great job servicing my gas furnace and water heater. It was polite helpful and I would not hesitate to recommend them to anybody. They are an excellent excellent representative of your company”
“On time. On budget. Corrected all requests. Very professional. I would use them again.”
“James was exactly on time and was very professional. I have been quite happy with all of my AirCare experiences. Thanks!”
“James performed a thorough inspection on my heating system. He did a great job. He’s a very professional technician and very courteous as well. Thank you, James, for the great job you always do!!!”
“Prompt, on-time, courteous service. James found some unusual damage and fixed it quickly. I will continue to use Aircare and their annual maintenance program for my HVAC and water heater.”
“Cooling and heating unit just shut off several times and randomly restarted; technician James came to check it out; water was not flowing out of drain, and caused sensor to trigger. James checked all the pipes and used compressed CO2 to clear debris from line. Quick, polite and professional service. Thanks”
“Replaced filters and checked unit. Came on time, and left the area clean.”
“Polite, informative, arrived when notified and replaced compressor quickly!”
“Provided an excellent response & service! Thank you”
“The service guy came and fix the AC issue. AC was not cooling down, refrigerant was low, and he refilled. Very nice service”
“Very professional company. Amazing experience. James was great. Explained everything in detail. When I called to get the appt the person who answered was extremely professional as well. I felt so good about the experience I signed up for their maintenance program. Highly recommend them.”
“Kintroy was very helpful, knowledgeable and quick. He did a great job.”
“Kintroy is an excellent technician. Knows his stuff and gets the job done promptly and correctly. Totally satisfied to have my AC back.”
“James Quan was professional, very knowledgeable, punctual, and very courteous.”
“Our furnace was acting out and was not maintaining a consistent temperature esp. during colder months. Air Care techs came and analyzed the problem, diagnosed the problem and sent Bryan and Javier to fix the issue. The fix was very involved and requires changing the existing ducts and the related filters. Both Bryan and Javier did an excellent job in repairing and got the job done in reasonably good time. They were courteous and patiently walked us through the entire process and explained the changes being made. They even cleaned up the debris after the work was completed.
Overall very happy with the quality of their work.”
“I hired Air Care to install new AC, new furnace, thermostat, air scrubber and attic gable fan. Their techs were some of the most polite, respectful and responsible workers we have had in our home. They were on time, worked hard, made sure all my questions were answered and cleaned up every day before they went home. Our furnace is located in the attic and I was expecting to have to touch up paint in my hallway or at least clean the walls. Not one scuff!
The team of Javier, Bryan and Moses took good care of our home. Roberto is coming for a follow up this week to make sure everything is to our satisfaction.
Only one issue arose during the project and it was resolved promptly when I called the office and texted Roberto.
I highly recommend this company not only for their exceptional work but also for the fact that they were the only contractor that had a partner for financing the project.”
“Will & Ryan did an excellent job. They were on time, professional and good communicators.”
“I’m glad I’ve found a dependable AC services finally. From the first call receptionist to AC technicians, everything works in professional manner and everyone is courteous yet friendly. I was kept updated at every events by e-mails and texts. Joey and James AC technicians came up just on time and immediately pinpointed a faulty capacitor, offered the replacement capacitor and hard-starter upgrade available on site. They’re highly professional and informative, willing to answer any questions. All repair work finished shortly and our AC is running better!”
“William, Moses and Francisco were great! This was a major install, a Harvest Thermal system with water pipes running all the way through my condo (and then halfway back again). William was an excellent crew leader and a great cheerleader, and they actually got it in!”
“James the tech showed up fast, solved the issues fast and was professional.”
“I have maintenance plan with AirCare for air conditioner, very satisfied. Maintenance is performed twice a year early spring and mid fall season. Air filter is replaced, checkup performed. I appreciate they are always on time. So far I didn’t have any problem with unit. I would also recommend AirCare if you need to replace/buy and install a new unit. They have very good technicians, last time it was James did excellent job.”
“James was very thorough and caught a fried wire that would otherwise would have gone unnoticed. Then took the time to find the best replacement equipment to prevent it from happening again.”
“Will & James did a great job. On-time arrival, excellent communication skills, professional, neat. I have confidence their work.”
“I am a satisfied customer and strongly recommend Air Care. This is my first time using their service. Our Technician Kintroy was knowledgeable and professional. He was able to diagnose my HVAC system issues thoroughly and provided great and careful service. Now I can have a peace of mind!”
“James and his partner were extremely helpful and knowledgeable in diagnosing and fixing our AC system.”
“Kintroy showed up on time and was very respectful with tenant, fixed the issue quickly and clean his area well.”
“Kintroy was awesome! Very professional, polite, efficient, explained everything, and very personable. I would definitely refer anyone asking for air cool/heat issues to this company.”
“Evaluation for repair or replacement: knowledgeable, friendly, explained issue/problem thoroughly”
“Joey did a good job. He was straight forward, explained well and get to the point person.
No time wasted and got done at the least amount of time. Very efficient.”
“Kintroy was fantastic! He arrived earlier than scheduled, expertly diagnosed the problem with our AC, and was able to fix it immediately. Very knowledgeable, professional and personable. Thank you!”
“Excellent experience! James was knowledgeable and helped to make sure all of my units were safe. They were in better shape than I thought. Thank you!”
“It was a pleasure to work with Will, Bryan, and Javier. They worked very neatly, respected the property and made their presence as minimal as possible, and also were very nice to communicate with. I like the results of their work. My family is enjoying having a house cooled, which is awesome given the recent heat waves.”
“Kintroy was very pleasant, helpful, and explained what he was doing in detail. He was very knowledgeable about air conditioning and got our system running again very quickly. I will call Air Care the next time we need HVAC service.”
“James and Joe found the issue fast and got it repaired quickly. Very professional team and efficient job. Will choose them again”
“He was great to deal with, very knowledgable, had the part , checked to make sure all worked fine. and cleaned up
Im going to get him on a maintance schedule , he knows his stuff
Thanks, Hal”
“Excellent job with this routine service for maintenance. Excellent service by James.”
“James was great! He’s my new tech and he was very thorough! Plus he put up with my dogs!”
“Kintroy is a terrific technician. The unit works fine and should be good for a few years. He did a great job, was on time, and neat. He explained the whole job to me so I could understand it. A pleasure to do business with him.”
“Sergio and Juan did and excellent job in the installation of the gas furnace and AC coil.. Although they did not complete the job in one day due to difficulty of the configuration and location of the existing furnace, Sergio came in the next day to finish the job. He is very careful to make sure everything is in the proper order and made good seals in all jointing area. After completion everything works fine.. Sergio is very professional and answered all my questions.”
“Great service! Friendly and efficient services.”
“James, the service representative is wonderful and very professional. Excellent service and very knowledgeable. Great personality, and very helpful. I look forward to working with James at the next maintenance period. Excellent service and quality!!”
“AirCare did a major project for us in our home in Berkeley. Replaced the old furnace and water heater with a novel super-high efficiency heating heat pump/water tank solution that also allows for thermal energy storage (using the new technology developed by Harvest Thermal, https://www.harvest-thermal.com/). We were extremely satisfied with our install crew: Moses, Francisco, and Will were super capable, cordial, and reliable. Also, they were adept at communicating with us clients, in terms of schedule, plans, necessary decision making and so forth. All in all a great experience.”
“They were great, very professional, left everything very clean and explain everything very clearly, I would recommend them 100%”
“AirCare Heating and Cooling have always provide stellar service for our heating and air conditioning needs. Their staff are second to none, always courteous, friendly hands down knowledgeable in this field. Highly recommend!”
“I was attracted to AirCare because of their Diamond Certification and company values. Completely satisfied with the furnace and a/c routine maintenance. I asked Joey to check on our air ducts due to uneven airflow in the house that we noticed more when we were working from home during COVID. They were in terrible shape and we did a total replacement. Sergio was our lead technician and was always on time, calling to let us know when to expect his arrival, and carefully explaining the work he would be doing at the start of each day. We have dogs and the team was very respectful of our home and the confinement areas that we set up for the dogs while the work was being done. Very happy with the exceptional AirCare team!”
“Very good job and on time. Overall good service!”
“Great service by a knowledgeable technician. Highly recommended.”
“Joey and James were a pleasure to work with. Very professional. Explained the issues and options and then did the service and it works just fine.
Great guys and I couldn’t be more pleased.”
“In addition to the purpose of his visit, I asked James to take a look at a broken faucet handle and tell me what was wrong. He identified the problem and explained what I needed to do to have it fixed. I was very pleased that he tried to help me with something unrelated to his job. That is going above and beyond what was expected of him. Thank you to James.
Barbara Smoot”
“Thanks to James for his professional work ethic. Walking me through the aspects of maintenance.”
“We had Air Care come to our house for maintenance on our air conditioner and furnace. James, came on time and was very professional. He found an issue with our run capacitor and recommended we repair it. He fixed it pretty quickly and did an amazing job. I will for sure be using Air Care in the future!”
“Great customer service! Kintroy came out on a Saturday morning service call to repair our AC unit. He was prompt, knowledgeable and personable. He was able to get our AC up and running in no time.”
“The very best and so nice and kind!”
“Moses was courteous, professional, and careful to make sure I had the opportunity to ask questions during the process of installation of my Harvest Thermal system. He faced several challenges resulting from doing the work in a 1927 house.
There are a few loose ends, which he assured me he or another employee would return to deal with —suspension of a duct that’s laying on the floor, materials remaining, moving a sheet of plywood that had been stored where the system was put in, and removing more of the gas duct that served the old water heater (I’ve not yet replaced my gas stove). There’s a large air filter I don’t know where should go, and I need to be reminded how to turn on the evening outdoor air flow.”
“Jamie and Kintroy completed the 6-month maintenance for us last week. The whole experience was exceptional, from the office (Victoria) calling proactively and setting a time that was convenient for us, to the follow up and confirmations (text/email). Then Jamie and Kintroy called the day off and confirmed as well.. and did a thorough job in maintaining our system.. they had a detailed report of their findings and recommendations, and took the time to discuss all the details.
Thanks to the entire AirCare team for their professional work and great customer service.
Thanks
Feras”
“James was on time, courteous, knowledgeable and thorough. He explained what he did and what he tested and what he found. I’ve been a customer for 3 years now and highly recommend them.”
“James was courteous and efficient. He explained what he was doing throughout the visit, and did a thorough job of cleaning up. An excellent worker, in my opinion, and the best you’ve sent out in the years we’ve been doing business together. He’s a Keeper, Joey!”
“James was a delight to work with, very thorough and trustworthy”
“James was on time, efficient, and thorough!! Thanks so much .”
“We had AirCare out to perform the maintenance check of our 1 year old a/c and furnace system. Kintroy
was the lead and had great explanations of the service and the checklist. They were fast and efficient. It
just confirms that we chose the right company for our new systems. We were and still are very happy with
AirCare, the system and all of their employees.”
“Installation of AC, and also replacement of furnace/water heater systems, were really easy and not overly disruptive to my day. Bryan, Javier, and Moses were very friendly and patient. So far I’m extremely satisfied and looking forward to the improvements of warmer water and cooler home in the summer!”
“Professional and completed the work at the timeframe provided. Thank you!”
“Kintroy Johnson was very helpful. He explained everything, educated us, performed the maintenance well, was efficient and courteous.”
“Service was great. Very communicative. Pricing seemed appropriate. Kintroy was very helpful and friendly.”
“Kintroy Johnson the technician who came to fix the gas furnace issue, did a great job. He is courteous, through in his repair skills, well organized, communicates well with all details about the issue and resolution details, removed the debris & kept the area clean. After replacing the parts, I was performing different levels of simulated test and patiently answered all my doubts. Thanks for the excellent service Kintroy!
Best,
Jay”
“We are extremely happy with the new furnace. The technicians did an excellent job.”
“Will came to help with inspection. He also did all relevant inspection repairs needed. Ex: he created direct connection of furnace to power socket. So I no longer needed extension cord. He is very good with customers and always does great work. He has very good follow thru.”
“Professional, on time, safe (wears masks and shoe covers). Replaced the old thermostat with Ecobee and took care of my duct work.”
“Will set things up perfectly so he, Moses, and Javier could complete the job. Especially Moses, who put in an 11 hour day finishing off with a good explanation of the thermostat. I’m ready for the rebates!”
“Al was great at getting the furnace running and explaining what was happening and needed to happen”
“Al came to my home on time, very pleasant to speak with and highly informative about what he was doing. Extremely professional and obviously knew his job well. I will continue to use air care for future needs and maintenance.”
“Wonderful, detailed, and thorough service.
Al provided excellent and customer-friendly service. He made sure all my questions were answered in a clear and precise manner. I could not be happier!”
“Kintroy was a charming individual who was very professional in the way he portrayed the Air Care company. When he first came to our household, he was extremely polite and determined to help us solve our problem with the Air Conditioner. He was very thorough with his explanations and quickly discovered the issue that we had with our AC. He not only identified the root of the problem, but he also clearly explained to us step by step what was going on so that we weren't left completely in the dark. Previously, we had brought out several other people to help us with our AC issue and no one could figure out the problem with the AC unit. Kintroy's experience and knowledge allowed him to quickly identify our issue. Kintroy was easy to work with and represents the company itself very well. I would definitely recommend Kintroy to any of my family or friends that may have issues with their AC units.”
“Kintroy did a great job repairing a difficult problem with our furnace. He was very diligent and professional. I really liked how the company clearly communicated with me via text messages, phone calls, and e-mail to schedule appointments and let me know someone was on their way. Paying online was very convenient also.”
“Kintroy was amazing as always. This morning we had very little warm water. This afternoon we have hot water. His attention to detail and customer service are truly the best! Thank you again!! “
“Guys were thorough and professional.”
“I noticed a code on my water heater … I called yesterday and Kintroy came out today. It appears it was an erroneous code. Kintroy tested and reset the water heater. He is always professional and explains the work he is doing. I truly appreciated the prompt response as well. Thank you again. Aircare is truly the nest in the business “
“Al was thorough, polite and good communicator- highly recommend this company”
Thank you and Victoria so much for scheduling Al for my maintenance today. I want you to know that not only is he a knowledgeable professional, but he also is a kind and respectful gentleman. We had a pleasant chat covering many topics, but I was most impressed with his ideas on customer service. You might recall, my retail experience at our Hallmark Shop taught me many things about pleasing customers. Al’s experience working with you all at Air Care sure has taught him well. Keep up the good work. Thanks again.
“The team was efficient, professional, and explained everything they were doing . What a great company . Thank you .”
“Anthony, Brian and Sergio did an amazing job installing our mini split AC unit. They were professional, courteous, attentive and super easy to work with.”
“Air care was awesome to work with. Professional and easy to work with. We had a leak in our air conditioning system and they came out and repaired. Their technician Al was knowledgeable he explained everything in detail and was a true professional. Because of Al’s we are looking into contracting them to do our quarterly preventive maintenance service. Thank you Al for your work”
“Anthony and Moses were awesome. They were knowledgeable, efficient, extremely cortious and did an excellent job in the repair and cleanup of the area where they worked in the house.”
“My rental property had an air-conditioning issue during a heat-wave. It was the weekend, but I did not want my tenants to have to suffer through a hot weekend without A/C. Air-care was able to send us a technician right away and fix the issue (was a capacitor that needed replacing). Very happy with their quick, professional service.
Air-Care did the installation of my system 6 years ago, when we lived in this house. I was very happy with their installation work then, and very happy with their follow-up service too!”
“Al was a wonderful technician! He was helpful, friendly, and extremely knowledgeable!”
“It was amazing services and all workers are very polite. Communication was also very good. This is the trusted company and good for big project.”
“Both gentlemen were courteous, clean, and professional.”
“Kintroy was fantastic. On time and very thorough with his work. I’m pleased with the price and quality of work.”
“Thank you Kimtroy for your wonderful help fixing our AC system. You, efficiently answered all my concerns regarding the
AC system operation.
Keep up the good work and God bless you.
Javier”
“Joey was respectful and patient as I investigated whether I would repair & replace my failed unit. The lead time to get the new cooler was short and installation was scheduled promptly. Both technicians were respectful, thoroughly tested the new unit, and completed the job in a reasonable time.
I recommend this company for your HVAC needs.”
“Fast service. Very informative and pleasant. Professional service for a reasonable price.”
“Kintroy is an excellent AC technician. I can see in your technicians seriousness, AC knowledge and willingness to help the customer.”
“From beginning to end the Air Care team was professional and exacting in their work. Moses was my project lead and he worked tirelessly to install the central air in my 70-year-old house. He was also extraordinarily respectful of me and careful in my home. He has ‘old school’ manners – rare and precious. Overall I am very pleased with the service.”
“Kintroy did an incredible job replacing our AC unit. Jeffrey helped with the disconnect of the old unit. Both were on time, COVID safe, and extremely professional. Thank you so so much “
“Installers followed Covid protocol, kept us well informed about installation issues, cleaned up nicely each day, explained the system and its use to us, and were very polite & pleasant.”
“Both gentlemen were wonderful! This was a flawless experience! The team who worked here is very knowledgeable and courteous! They worked all day for most of the week to complete this very involved job. Each day they told me what was planned for that day so I knew what to expect. At the end of each workday, they cleaned up and put everything back in order.
I would totally recommend Joey and his team of professionals!
We are very happy!!!”
“Service technician was friendly, efficient, and thorough. He explained what he had done and asked if I had any questions. I am very satisfied with their service.”
“Brian is on time and calls ahead. He is very professional and gets the job done correctly. Our problem required some technical support and research. Brian got it done right and we are ready for summer. All of our interactions with Air Care have been very good.”
“The installers were prompt, courteous, and knew their stuff. The system works great. Air Care offered a much better system at a lower price than their competitors. Glad I chose them!”
“We live in an old Eichler House in Sunnyvale. AirCare did great job helping us install split AC unit in our bedrooms. Initial consultation is very informative and we're impressive with their expertise in this special house without attic.
Installation guys are professional. They handled everything including the city inspection. After they finished, we're not satisfied with some of the metal placement on the wall. They quickly came back to and helped us fix it.
Overall we're very happy with their work and would love to recommend AirCare to anyones else especially homeowners of Eichler houses.”
“Kintroy was very knowledgeable and explained everything in quite detail. He inspected all the main components of HVAC system in a very efficient manner and followed up with suggestions for upkeep. He came on time and did all the work quietly while everyone was at home on work and school calls.”
“It was a pleasure working with Kintroy and his team on our Mitsubishi heat pump installation. Our house is 130 years old and he worked within our requirements to make sure the visible elements were hidden as well as possible, and the impacts to the historic structure were minimized.”
“Everything was great from beginning to end. Joey came over and gave me a transparent scope of work and cost. No weird add ons or unexplained charges. He was knowledgable and helpful in figuring out what needed to get done. The guys today came on time, explained what was going to happen, checked in, did the work quickly and cleaned up. They were courteous, answered my questions about maintenance, and really made this a great experience.”
“Adonnis was on time, even early for the appt.! He was knowledgeable and willing to answer all my many questions to my satisfaction. I think he did a really great job.”
“Always a pleasure doing business with Joey. He’s punctual, honest, and reviews everything.”
“Brian was an amazing technician who not only solved the problem quickly but was kind enough to explain what was going on”
“They did a thorough job and were very pleasant to work with!”
“I found Air Care from a recommendation on my local elist. Great find! Air Care was quite willing to work on my rather ancient furnace, quickly diagnosing the problem and scheduling a return visit to complete the repair with a special order part before they left from their initial diagnostic visit.
Other HVAC contractors have a will-get-to-you-when-we-get-to-you attitude. Air Care was completely on top of communication and scheduling…no surprises…a big plus! Air Care arrived exactly on time and ready to rumble on both of their pre-scheduled visits.
During the initial diagnostic visit our technician Brian P. tried several heroic measures to restore operation–only concluding that a new part was required after significant effort to restore our heat the same day. Brian answered all of our many questions and respected our desire for social distancing during the pandemic.
But ultimately the measure of success is the repair itself. When Brian P. returned to install the new part he did not relent when the ancient beast refused to give up her hold on the misbehaving component. He persisted until the physically challenging replacement was completed and our heat restored during the coldest days of December.
We will certainly be calling Air Care when our (inevitable) future HVAC issues arise. I recommend them enthusiaistically.”
“Brain was extremely professional and courteous while diagnosing our furnace problem. I am looking forward to his completing the job early next week, and I will write a more comprehensive review at that time when the service is completed. So far I am very impressed.”
“Brian was very nice and explained everything/answered my questions. He was very respectful and did an excellent job!”
“Brian is professional in every respect: conscientious, knowledgeable, thorough, and friendly. He has serviced our furnace and A/C numerous times. Further, Brian is a reflection of Air Care, a company dedicated to high standards of performance and customer service. Their policy is to do a job right the first time. The owner, Joey, is extremely knowledgeable and inventive in solving unusual problems. It is not an overstatement to say Air Care is a high-performing well-managed company. Unlike some HVAC companies that encourage service reps to try to sell a new product instead of properly fixing the homeowner’s existing furnace or A/C unit, Air Care is refreshingly honest in dealing with their customers.”
“Brian is a friendly, kind serviceman. He knows his profession and is efficient. 5 stars+!”
“Kintroy was very friendly and helpful, and patiently explained the issue with our furnace.”
“It was a pleasure working with Kintroy. He was punctual and conscientious. He took the time to understand the issue and made the repair quickly.”
“I am totally surprised and happy with the service from Air Care Heating & Cooling!
I went through at least three AC companies in San Jose for a new central AC installation, but Joey Mangano exceeded all of them by explaining in detail our needs for efficiency in our house with no pressure at all! He let us think about what he offers with a very competitive quote! After a week to sleep on the quote, I decided to go with Air Care Heating & Cooling. I have to say this company, with Moses as the leader of the installation, you will appreciate that you picked the right team to take care of your AC needs. The result is that I have them take care of our daughter’s house AC installation also. What’s more, my daughter’s neighbors after seeing their work, had them work on their houses also! To make it short, you will be happy if you let Air Care take care of your AC needs!”
“Joey is a wonderful guy to work with. The technicians take all the coronavirus precautions so I feel safe to have them in my home.”
“Joey & Victoria were beyond helpful & professional. The communication & scheduling were prompt & courteous from Victoria. Joey found the issue immediately & then explained the next step for repair. Pricing was reasonable & the customer service was priceless. They will definitely be our go-to for our service maintenance & repair from now on.”
“Joey & his team are very knowledgeable about all things heating & cooling. They have installed 2 ac units, new ducts, registers & a furnace at our place over the years. They are also very responsive & have helped us troubleshoot problems with our units & ready to show up for service at short notice. Highly recommended!”
“My experience with Air Care has been wonderful. My air conditioning stopped working during an unprecedented heat wave and I was desperate to get someone out to fix my unit. From the first phone call to the home visit, it was such a great experience. My technician, Joey, come out within hours of my phone call and was excellent in communicating to me what was wrong with my unit. He fixed it right away and provided very helpful information on how to keep my unit working efficiently. I would highly recommend Air Care for all your heating and cooling needs.”
“The vast majority of HVAC companies were not able to service our Hydronics based HVAC system. After struggling for almost a year with multiple service companies and wasteful expenditure, we finally discovered Air Care.
Meanwhile, our AC unit continued to have several issues and wrong fixes unrelated to the root cause. Despite being an engineer, I never understood the cause of the AC problem until Joey showed up at our doorstep.
Joey diagnosed the issues within minutes and had the AC unit up and running within the hour. After he serviced the unit, the AC unit is working flawlessly.
Besides providing a brilliant service, we appreciate Joey’s initiative to explain in detail every item on the repair list he did. This has given us a much better understanding of the system and we will follow his advice on periodic maintenance.
Needless to say, we will strongly recommend Air Care service to our neighbors.
– Chandra M”
“This company is my new “go-to” establishment for air conditioning and heating maintenance. The owner was the repair person who serviced my air conditioner, was very friendly, and explained issues to me to help avoid major problems.”
“I had an excellent experience with Joey. My AC unit suddenly stopped working during the first heatwave this season. I was able to quickly make an appointment over the phone (which was very professional). Joey arrived at the appointment on time, was friendly, helpful & knowledgeable. Answered all my questions & gave me some A/C education, while he diagnosed the problem. He was able to replace the part on the spot & had me on my way. His office then quickly sent me the paperwork via email. It was a very pleasant experience & highly recommend working with them!”
“First of all, Victoria was very prompt in responding to an email request send on Sunday & scheduled the earliest appointment within 24hrs.
Joey came out on time & found the issue in a very short time & proposed the options to fix it. Joey had the parts in stock & the repair work was completed quickly. The charges were told upfront & the cost of the parts was added separately. Overall very satisfied with the experience. This was very helpful on a very hot day.”
“I didn’t know that AC systems had to be maintained until several years of living in our house. Called up Air Care and got an appointment with a good timeslot within 2 days. Brian showed up right at the beginning of the time window & got to work. He inspected the whole AC and furnace system & gave us a rundown of what needed to be done in terms of maintenance. He got everything working well, AC unit cleaned spick & span, & was done within a couple of hours of showing up. Really great service & would recommend using again.”
“Joey, Kintroy and Brandon were simply amazing. They saved us from months of dying in heat without AC. They had very competitive prices, were so nice and respectful, worked SO QUICKLY, and everything works really well so far. We are so incredibly happy to have a working AC and heater once again after 4 months of suffering! Thank you!!!”
“KinTroy, Americo, Jeff, Moses & Anthony created a custom system for our Eichler home that had to contend with the solar array on our roof. Their attention to detail and codes was exceptional. The installation went smoothly with any questions answered quickly including explanations on the roof. In summary the crew handled everything with good humor & professionally with my satisfaction always forefront.
I will highly recommend Air Care to anyone as a great company to cover your HVAC needs.
Thanks for the great work!”
“Joey and the entire Aircare team have been great to work with over the past 7 years. They have installed and maintained my AC & Heating units in both my rentals and my home. The prices are very fair, and the customer service is outstanding. They are honest, very easy to work with, and very professional. When we or my tenants need service the Aircare team responds quickly and follows up on their appointments.
All of my experiences and interactions with Joey and his team have exceeded our expectations. We highly recommend doing business with Aircare for all heating and cooling needs. A+A+A+A+A+A+A+”
“Brian was very professional, knowledgeable, and provided excellent service!”
“I’ve been with Air Care Heating and Cooling for many years. Brian has been my service technician for the last 2 years. He is excellent and always does a thorough job! I would highly recommend Air Care for your Heating and Cooling needs. I also use them for my rentals. They are very personable and will give you 100%. Thanks, Air Care Heating and Cooling!”
“Awesome experience, Brian is really professional, always on time and very knowledgeable”
“Anthony did a great job and took care of the problems – very professional, thank you”
“We had a problem with our AC where it would leak water in the bathroom when turned on. We had a few services performed but to no avail. Finally, the community (Bristol Commons) scheduled the installation of a new unit. Anthony was responsible for the installation and he went about it very professionally keeping in mind all the safety measures required during the pandemic. He informed me about the process and then went on about it trying his best to minimize disturbance and keeping me informed of the process.”
“This review is for Anthony. He replaced an old air conditioner with a new one in my apartment. He and his helper came on time, covered the floor with protective materials to keep it clean and safe from debris. He explained everything he did and instructed how to use the appliance properly. He was nice and professional. The office lady Victoria also was very responsive, informative and easy to communicate. I don’t know about their pricing because my landlord is supposed to cover all fees but the guys were definitely nice to work with. Thank you”
“Had an appointment window between 9 and 11 and he got here around 10am. Brian was very professional when we met. Before he came inside the house he put on his mask and shoe covers which I really appreciate considering the current situation. He was very thorough in checking the thermostat, air ducts, furnace and a/c unit. He went over some of his findings and recommendations. Overall the service was excellent and would definitely recommend to my family and friends.”
“This was a positive experience from the start. Joey came out to give me an estimate on replacing my forced air ducting. Along with an estimate he also gave us different options as to installation and furnace placement. The price quoted was reasonable and in line with other quotes. Joey co-ordinated with the asbestos removal company so I would be without heat for the minimum amount of time.
Anthony and Moses came out to do the installation. They worked very well as a team. My questions were answered and discussions were had regarding vent placement in each room. Before starting work in a room they would tape and tarp off the area to insure cleanliness.
I am very impressed with all contacts regarding Air Care Heating and Cooling. In this era when customer service doesn’t seem to be a priority, they go the extra mile to insure the customer is satisfied.”
“Everything about this process was seamless- Joey was awesome to work with. He set up an installation plan and it went perfectly. Anthony and Moses arrived on time and did not stop until the job was complete. They worked as a team the entire day, they set up tarps and cleaned the areas that were affected. They were respectful and very conscientious. I highly recommend AIRCARE Heating and Cooling. I will call them for any future heating and cooling issues that I may have.”
“I’d like to recommend to anyone that needs HVAC or Air conditioning services to use Air-Care Heating and Cooling. We own 2 companies and when the Virus hit the bay area we immediately called them to see what types of air purifiers they had that would protect our customers and our staff. Joey, the owner responded very quickly and came up with a perfect fit for our businesses and at a reasonable price. They were installed within days! His team is professional and friendly. I now use them for our quarterly maintenance and even at my home.”
“When the problem with my heating unit started I didn’t know which HVAC company I can trust to fix it. On the recommendation of my HOA, I called Joey from Air Care Heating & Cooling.
Joey came the next day of my request, he checked the old unit, recommended the replacement unit including new AC, and gave me the estimate -all in a short time. He even noticed the asbestos we had in our heater and water-heater cabinets and arranged with the asbestos removal company to come and remove it.
Joey’s team came on time, they were courteous, worked hard, and installed the unit. Not all of this installation was going smoothly, due to the neighbor who closed the access to the AC power on the roof, but Joey continued to work with my HOA to fix this issue.
I highly recommend Joey and his Air Care Heating & Cooling, because they not only know HVACs but they care about their customers!
Thank you Joey and Air Care!”
“Enough can’t be said about this amazing company! If you want the true family business experience, look no further than Air-Care. From start to finish, every detailed is considered when they install their product. Everyone from the owner down, even their billing, was kind, courteous, punctual and more importantly meticulous in the work they perform. From installation to how they charge was broken down so that the customer can make a well informed and concise decision on their HVAC needs. The owner himself, Joey, provided a comprehensive explanation of the entire process to ensure that everything was explained so that I felt comfortable with the purchase. I have the fullest faith in this company that I’ve referred my parents to them for their HVAC needs. The installers who worked on my parents home stayed an additional three hours—an eleven hour work day—to complete the work so that my mother and father would have heat for the night—the last few nights have dropped into the low thirties!!! Cold temperature for anyone, especially my parents who are in their seventies!!”
“Air Care had great reviews and was referred by my contractor. Talking to Joey about installing and getting a lot of helpful answers was great and gave me confidence.”
“I chose Air Care because they are a local contractor. They are professionals who were able to replace by old, malfunctioning system.”
“My existing unit was old and loud. Air Care Heating & Cooling provided good service and they have great reviews. Summer is getting hot and I needed an efficient way to cool.”
“Air Care Heating & Cooling was highly recommended by my daughter’s co-worker. The price was competitive with other estimates I received. And Joey is an honest, good person to do business with.”
“Joey answered all my questions effectively and entertained all my ideas about different setups. His estimate was in range with other places. Not the lowest, but he listened to my needs the best and seemed to what he was talking about. He offered to discount the maintenance that had been done on the old unit.”
“The old dual zone system ran continuously – not controlled by thermostat. New system suits my HVAC needs. There was a good warranty on labor and parts too.”
“We had issues with no air flow in one of the bedrooms. We had 3 estimates to repair or replace the air ducts. I decided to go with Air Care because Joey was the most thorough with this estimates and his knowledge. I was going to just replace the air ducts but after talking it over with Joey I decided it would be good to replace my 20 year old heater, too.”
“Air Care fixed my AC for a very fair price and filled me in on how my present duct work was old and ineffective. The guys worked in a timely and clean manner and really did a very professional job. I am very happy with the service provided and would definitely refer to others.”